How do I return an item?

  • You have 30 days from the time of you order to request a return.
  • No returns accepted on Electronic components unless the part is defective
  • For all Warranty Issues Please Contact Us Directly (313)­-­769­-­4699
  • All products are new and still have factory warranties
  • Buyer is responsible to pay the shipping charges on all returns
  • If the product is being exchanged under warranty they buyer will pay the shipping to send the defective part back and we will then pay to ship you a replacement
  • 15% restocking fee applies on unopened non used items to recover our cost for the Free Shipping
  • Restocking on open items will be determined after inspection
  • Refunds will be issued back on the same method of payment
  • If you have any return questions or issues please e-mail us at
  • If you have a product that needs to be return please contact us at prior to shipping item back for an RGA and return approval. We will then send you and RGA and instructions on how to return the item.
  • Any Return On Non Stock Items That Are Returned Because They Are No Longer Wanted Are Subject To A 30% Restocking Fee
  • For Questions Call (313)­-­769­-­4699

Return Address

HVAC Parts Warehouse
PO Box 4192
Buffalo NY 14217