How do I return an item?

  • You have 30 days from the time of you order to request a return.
  • No returns accepted on Electronic components unless the part is defective
  • For all Warranty Issues Please Contact Us Directly (313)­-­769­-­4699
  • All products are new and still have factory warranties
  • Buyer is responsible to pay the shipping charges on all returns
  • If the product is being exchanged under warranty they buyer will pay the shipping to send the defective part back and we will then pay to ship you a replacement
  • 15% restocking fee applies on unopened non used items to recover our cost for the Free Shipping
  • Restocking on open items will be determined after inspection
  • Refunds will be issued back on the same method of payment
  • If you have any return questions or issues please e-mail us at Returns@hvacpw.com
  • If you have a product that needs to be return please contact us at Returns@hvacpw.com prior to shipping item back for an RGA and return approval. We will then send you and RGA and instructions on how to return the item.
  • Any Return On Non Stock Items That Are Returned Because They Are No Longer Wanted Are Subject To A 30% Restocking Fee
  • For Questions Call (313)­-­769­-­4699

Return Address

HVAC Parts Warehouse
PO Box 4192
Buffalo NY 14217